Enhancing Patient Experience:
A Website Redesign Case Study
Aster Hospitals, a leading healthcare provider in the UAE, recognized the importance of digital presence in delivering seamless patient experiences. This case study outlines the journey of transforming their website to better serve their patients' needs.
Overview
At Aster Hospitals in the United Arab Emirates, we prioritize delivering top-notch healthcare services with compassion and innovation. Our website acts as a digital hub for accessing information about our facilities, services, and resources, making it easier for patients to navigate their health and wellness journey.
About Us
Explore the Aster Hospitals difference: renowned medical expertise, patient-centered care, and dedication to advancing healthcare. Discover our mission, values, and talented team driving excellence in healthcare.
Services
Discover our diverse medical services in cardiology, oncology, orthopedics, neurology, and more. From screenings to advanced treatments, we provide personalized care for every patient's needs.
Technical Stack
Figma
HTML
PHP
Jenkins
Jira
Amazon Web Services
Project Background
Outdated Design
The previous website had an outdated design and layout, which didn't reflect the modern and innovative nature of Aster Hospitals.
Lack of Mobile Responsiveness
With the increasing use of mobile devices, the old website's lack of responsiveness posed a significant challenge in reaching and engaging with mobile users.
Poor User Experience
Navigating the old website was cumbersome, making it difficult for patients to find information about services, doctors, and appointments.
Solutions
Comprehensive Research
The project began with thorough research to understand the needs and preferences of Aster Hospitals' target audience, including patients and caregivers.
Modern Design and User Experience
The new website design focused on clean aesthetics, intuitive navigation, and user-friendly interfaces to enhance the overall user experience.
Mobile Optimization
The website was redesigned with a mobile-first approach, ensuring seamless responsiveness across all devices and screen sizes.
Integration of Interactive Features
Interactive features such as appointment booking, live chat support, and virtual tours were integrated to improve engagement and accessibility.
Custom Design Solution
Our website's responsive design ensures a seamless experience across various devices, enhancing user satisfaction and engagement with the information.
Other Features
Virtual Consultations
Experience the convenience of virtual healthcare consultations from the comfort of your home. Our telemedicine platform allows patients to connect with our healthcare providers remotely, ensuring access to expert medical advice and consultations when and where you need it.
Health Check-up Packages
Take proactive steps towards better health with our comprehensive health check-up packages. Designed to assess your overall health and detect potential risks early, our packages offer a range of diagnostic tests and screenings tailored to meet your specific needs and lifestyle.
Health Blog and Resources
Explore our health blog and resource center for valuable insights, tips, and information on a wide range of health topics. From nutrition and fitness to disease prevention and mental wellness, our blog provides expert advice and practical tips to help you live a healthier life.
International Services
We welcome patients from around the world and offer dedicated services to ensure a smooth and seamless healthcare experience. From assistance with travel arrangements to language interpretation services, We’re here to support every step of the way.
Health and Wellness Events
Stay engaged and informed with our health and wellness events, workshops, and seminars. From community health fairs to educational sessions led by our healthcare experts, our events offer valuable opportunities to learn, connect, and engage with our healthcare community.
Health Insurance Assistance
Navigating the complexities of health insurance can be daunting. Our dedicated team provides assistance with health insurance inquiries, claims processing, and coverage verification, ensuring that you can focus on your health without the added stress of insurance paperwork.
Industry We Serve
Captus has successfully completed 2300+ projects with 1000+ customers in multiple industries. Here are some of the domains in which we have worked.
Fintech & Insurance
Education
Energy & Utilities
Healthcare
Media
Oil & Gas, Mining
Retail & eCommerce
Logistic & Distribution
Travel & Hospitality
Public Sector
What Our Clients Say
Mark Bennoit
South Africa
I have been working with Captus Technologies for over 6 years now and we have worked on more than 50 projects together and I must say that their team is highly professional, always delivered my projects on time and they have their pre-defined standards that they follow to ensure QA is done on regular intervals. I would highly recommend them for Web and Mobile App Development Projects.
Linda Sassid
Destin, FL
We hired them for our POS System development and they were very much professional and delivered the project before time. Professional Team and highly recommended.
Ted Duccain
Nashvile, TN
We hired Team Captus for our App Development and they were splendid with their deliverance. I was glad to see their quality protocols that they followed. Highly recommended for Website and Mobile Apps Development.
Mark Bennoit
South Africa
I have been working with Captus Technologies for over 6 years now and we have worked on more than 50 projects together and I must say that their team is highly professional, always delivered my projects on time and they have their pre-defined standards that they follow to ensure QA is done on regular intervals. I would highly recommend them for Web and Mobile App Development Projects.
Ted Duccain
Nashville, TN
We hired Team Captus for our App Development and they were splendid with their deliverance. I was glad to see their quality protocols that they followed. Highly recommended for Website and Mobile Apps Development.
Linda Sassid
Destin, FL
We hired them for our POS System development and they were very much professional and delivered the project before time. Professional Team and highly recommended.
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